Staploe Medical Centre


Spring Update

We are now through the busiest time of year, and demand is returning to more manageable levels. Thank you for bearing with us during a busy Winter. Although our routine wait is still a little higher than we aim for, we are confident that we will further improve matters over the next few weeks.

Please do remember that if you are unable to keep an appointment, it is really important that you let us know. We continue to lose a significant number of slots each month due to patients not attending their appointments, and these are missed opportunities for others to be seen.


Andy Botcher, Practice Manager



The Staploe Medical Centre is a GP practice located in Soham, East Cambridgeshire - about 16 miles from Cambridge. We principally cover the area between Ely, Newmarket, Burwell & Mildenhall (including Soham, Fordham, Isleham, Wicken, Chippenham, Barway, Upware, Freckenham & Red Lodge), but are willing to consider registering patients from further afield. The practice is named from the medieval Staploe Hundred with which geographic area it roughly corresponds.

For repeat prescription requests, to check future appointments, or to book appointments online, please click on "SystmOnline" at the top of this page, or click here.

Opening Times Telephone Numbers
Monday 08:30-20:00 Appointments (01353) 624121
Tuesday - Friday 08:30-18:00 Prescriptions and Dispensary (01353) 624122
Saturday 08:30-10:30 Enquiries and home Visit Requests  (01353) 624123

Ask us about our online systems!

We are delighted to be able to offer our patients access to SystmOnline. This system enables you to order repeat medication requests, check current repeat items, make appointments at the surgery, view your Summary Care Record and coded entries, and check your future appointments online. To set up and enable secure access to your portal, please ask the reception team when you next visit the surgery. You can also download the application form here. You will need to bring various documents of identification, including photo ID – full details are available from Reception. The process is simple and we hope you will find the service very useful. To access SystmOnline, please click here

How information about you helps us to provide better care

Confidential information from your medical records can be used by the NHS to improve the services offered in the near future, so it can provide the best possible care for everyone. This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information. This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way, you do not have to do anything. If you would like further information, have any concerns or wish to prevent this from happening with your data, please click on the following link - or ask our reception team for a copy of the leaflet “How information about you helps us to provide better care”.